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Riverside County Clerk of the Board

Customer Service Survey Form

Status message

The Clerk of the Board’s primary objective is to provide quality service in a timely manner. We believe in the concept of continuous improvement and need your feedback to let us know how we are doing and what we can do better. Please take a moment to respond. We can assure you that all responses to the survey are reviewed.

Please identify the division(s) you have contacted:

Office of the Clerk of the Board of Supervisors

Assessment Appeals Division

Status message

Based on the scale below, please select the response that most accurately measures our service.

5 Excellent

4

Good

3

Fair

2

Needs Improvement

1

Poor

Status message

If your rating of our service or website is 1, 2, or 3, please leave a comment and let us know what we can do better.

Personal Service

1. I am treated in a helpful and courteous manner.

2. I am provided with clear and accurate information and/or directed to the appropriate person or department.

3. The Clerk’s Office responds promptly to my service requests.

4. The Clerk’s Office is consistent in their service delivery.

5. My overall experience is positive.

Website

Status message

If you have visited our website, please rate the following:

1. The website is easy to use/navigate.

2. The website provides useful content.

Status message

Please provide us with any comments or suggestions you may have regarding the website:

Please indicate the extent you use our services

Often

Occasionally

Seldom

What type of services do you use??

Please indicate the name(s) of any staff person you would like to commend.

Additional Comments:

Status message

If you would like us to contact you regarding this survey, please provide your phone number or address.

Organization or Department

Name

Phone Number

Leave this field blank

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The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the English version of the website which is the official version.

4080 Lemon Street
1st. Floor Riverside, Ca 92501

+1 (951) 955-1069